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Terms of Service

1. Introduction​

Welcome to amberpre.com.

We are amberpre.com, headquartered at 304 S. Jones Blvd #8678 Las Vegas, NV 89107, United States and Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong.

Homepage: amberpre.com

By accessing and using the services on our website, you agree to these terms. The website reserves the right to modify, edit, add, or remove any part of these Terms of Sale at any time. Changes take effect immediately upon being posted on the website without prior notice. Continuing to use the website after changes to these Terms have been posted means that you accept those changes.

Please check regularly to stay updated on any changes.

2. Website Usage Guidelines​

  • When accessing our website, customers must be at least 18 years old or access under the supervision of a parent or legal guardian.
  • Customers must have full legal capacity to conduct transactions in accordance with Vietnamese law.
  • We will provide an account for customers to shop on the amberpre.com website within the framework of the Terms and Conditions of Use.
  • Customers must register an account with accurate personal information and update it when necessary. Each user is responsible for their password and account security on the website.

3. Customer Feedback​

All content on the website and customer reviews are our property. If any fraudulent information is detected, we will suspend accounts or take measures as per Vietnamese law.

4. Order Acceptance and Pricing​

  • We reserve the right to refuse or cancel customer orders for any reason related to technical errors or system issues at any time.
  • To ensure fairness, we will reject orders that are not for personal use, involve bulk purchases, or have resale intentions.

5. Consequences of Incorrect Information Submission at amberpre.com​

Customers are responsible for providing complete and accurate information when making transactions at amberpre.com. If incorrect information is submitted to the amberpre.com e-commerce site, we reserve the right to refuse the transaction.

The terms, conditions, and content of this website are governed by Vietnamese law, and any disputes arising from unauthorized use of this website will be resolved by a competent court in Vietnam.

7. Privacy Policy​

We are committed to protecting your information. All transactions will be encrypted and secured to the highest degree. Customers are not allowed to use programs or tools to interfere with our system.

8. Secure and Convenient Payment​

Customers can choose a suitable payment method, such as direct payment on the website or bank transfer.

9. Transaction Security at amberpre.com​

We use security services to ensure that transactions are conducted successfully and safely for customers.

10. Service Termination​

amberpre.com will terminate services for the following cases:

  • Customers deliberately provide false or fraudulent information.
  • Customers attempt to exploit or defraud the system.
  • Customers intentionally cause difficulties in the buying and selling process.
  • Customers use inappropriate, disrespectful, offensive, or hateful language that may incite conflicts.
  • Customers spam content unrelated to our services.

In such cases, the Customer Support team will follow this process:

  1. Notify the customer of order cancellation and refund the balance to the amberpre.com account.
  2. Request customer information to withdraw the refund to their bank account.
    • Note: The receiving account must match the account that originally sent the payment.
  3. Process the withdrawal to the customer’s bank account.
  4. Send an email confirming order cancellation, refund processing, and the reason for the cancellation.