YouTube Warranty Policy
1. Warranty Period
The warranty period corresponds to the subscription duration purchased by the customer.
For example:
- YouTube Premium Renewal (6 months): 6-month warranty.
- YouTube Premium Renewal (1 Year): 12-month warranty.
2. Warranty Policy
- Any issues arising during use will be resolved quickly, with a maximum response time of 12 hours.
3. Refund Policy
Customers are eligible for a refund if the issue cannot be resolved.
Refund amount calculation:
- Used for no more than 5 days: Full refund (*).
- Used for more than 5 days: Refund is based on unused days (rounded up in favor of the customer).
Refunds will be processed via Paypal.
Customers can request a withdrawal to their bank account by contacting customer support. The refund will be processed within 24 business hours.
Example:
A "YouTube Premium Subscription (1 Year)" was purchased for 5 USD. After 16 days of use, an issue arises. The refund amount is calculated as:
5 USD * (30 - 16) / 30 = 2.333
, rounded up to 2.5 USD.
In this case, the customer will receive a refund of 2.5 USD.